Fixed fee where the scope allows. Transparent hourly where it does not, with a cap agreed up front. We do not bill in 6-minute increments by reflex — only when the matter genuinely needs it.

What is the engagement process?

You send a paragraph on the matter. We reply within one business day with a conflicts check, a scope, and a fee estimate. If you accept we send an engagement letter; once countersigned, the file opens.

Do you only do tech / SaaS work?

No. Tech and IP is a strength because we read the documents AND understand the systems. But commercial work, governance, POPIA, contracts and disputes are core practice. We refuse work outside our depth — and tell you up front.

Can you act for non-SA companies?

Where the matter has a SA nexus — South African counterparty, contract, regulator or court — yes. Where it does not, we refer to counsel in the relevant jurisdiction rather than pretend otherwise.

What is your turnaround on a contract review?

A short, standard contract: same business day. A long or unusual one: 2-3 business days with a status check after day one. Urgent reviews accepted on agreement; nights and weekends charged at the same rate, not premium.

Yes — monthly retainers for in-house counsel support, board secretarial, and rolling commercial workload. Quoted on engagement.

Veva Law

This manual is published in terms of section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA), read with the Protection of Personal Information Act, 4 of 2013 (POPIA). It describes the records Veva Law Inc. holds and how a requester may obtain access to them. A signed and dated PDF of this manual is available for download.

Download signed PAIA manual (PDF)Signed and dated by the Information Officer. If the link 404s, the PDF has not yet been deposited on this host — request a copy from the address below.

Section A — Company particulars (PAIA s. 51(1)(a))

Registered name: Veva Law Inc.
Company registration number: CIPC_PROD_PENDING_YYYYMMDD
VAT registration number: SARS_PROD_PENDING_YYYYMMDD
Physical and postal address: 1st Floor, Veva House · Sandton · Johannesburg
Telephone: PHONE_PROD_PENDING
General contact email: info@vevalaw.co.za
Website: vevalaw.co.za

Section B — Information Officer (PAIA s. 51(1)(a) & POPIA s. 55)

Name: Norman M. Nel
Role: Founding partner, Veva Law
Email: info-officer@vevalaw.co.za
Alternate email: admin@veva.co.za · popia@veva.co.za
Postal address for requests: 1st Floor, Veva House · Sandton · Johannesburg

The Information Officer is registered with the Information Regulator (South Africa) under POPIA s. 55 and is the responsible person for both PAIA access requests and POPIA-related queries.

Section C — Guide on how to use PAIA (s. 51(1)(b))

A guide on how to use PAIA has been published by the Information Regulator in terms of s. 10 of PAIA. It is available, in each of the official languages, at inforegulator.org.za or by writing to the Information Regulator, JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.

Section D — Records held (PAIA s. 51(1)(c)–(e))

Veva Law Inc. holds the following categories of records. Some are automatically available, some are available on request (subject to refusal grounds), and some are exempt from disclosure under Chapter 4 of PAIA.

Financial records: management accounts, annual financial statements, tax returns (income tax, VAT, PAYE), banking records, invoices, and supporting vouchers. Retained for at least 5 years per the Tax Administration Act, 28 of 2011, and the Companies Act, 71 of 2008.
Human resources records: employment contracts, payroll records, leave records, disciplinary records, EEA and BBBEE reports, OHS records. Retained per the Basic Conditions of Employment Act, 75 of 1997, and Employment Equity Act, 55 of 1998.
Client and customer records: engagement letters, correspondence, work product, billing records, support tickets, and POPIA consent logs. Retained for the duration of the engagement plus the prescribed limitation periods.
Marketing records: direct-marketing opt-in registers (POPIA s. 69), website analytics, campaign records, contact-form submissions, and newsletter subscriber lists.
Operational records: system logs, audit trails, security incident records, sub-processor agreements, vendor contracts, governance minutes, and policies. Audit-grade records retained for 7 years.
Records automatically available: this PAIA manual, the privacy policy, the POPIA notice, terms of use, and cookies policy — published on every Veva Law Inc. website.

Section E — Form of access (PAIA s. 53)

Complete Form 02 (Request for Access to Record of Private Body), prescribed under regulation 7 of the PAIA Regulations, 2021. The form is available at inforegulator.org.za.
Submit the completed form to the Information Officer by email to info-officer@vevalaw.co.za or by post to the address in Section A above.
Identify the record(s) sought with enough particularity for us to locate them, and state the form of access required (inspection, copy, transcript, or electronic copy).
Pay the prescribed request fee where applicable (see Section F). Requesters seeking access to their own personal information do not pay a request fee.
We will respond within 30 days as required by PAIA s. 56(1), extendable once for a further 30 days on the grounds set out in PAIA s. 57.

Section F — Fees (PAIA s. 54 & Regulation 8, GN R. 1244 of 2021)

The fees below are the prescribed amounts in the PAIA Regulations published in Government Notice R. 1244 of 2021. Amounts are subject to amendment by the Minister of Justice — the gazette amount in force on the date of the request applies.

Request fee (personal records): Nil. No fee is payable where the request is for the requester's own personal information.
Request fee (all other records): R140.00.
Access fee — photocopy / printed copy (A4): R2.00 per page or part thereof.
Access fee — electronic copy on stiffy / CD: R70.00 per disc.
Access fee — transcription of visual / audio record: R40.00 per A4 page.
Search and preparation time: R145.00 per hour or part thereof in excess of the first six hours.
Deposit: Where access fees exceed R200.00, a deposit of one-third of the access fee is payable before processing.

Source: PAIA Regulations Relating to the Promotion of Access to Information, 2021 (GN R. 1244, 27 December 2021), Annexure B. Where the gazette is amended after this manual is published, the gazetted amount prevails.

Section G — Grounds for refusal (PAIA Chapter 4, Part 3)

We may refuse a request on the grounds listed in PAIA Chapter 4, Part 3 — including:

Mandatory protection of the privacy of a third party (s. 63).
Mandatory protection of commercial information of a third party (s. 64).
Mandatory protection of confidential information of a third party (s. 65).
Mandatory protection of safety of individuals and property (s. 66).
Mandatory protection of records privileged from production in legal proceedings (s. 67).
Mandatory protection of commercial activities of the private body (s. 68).
Mandatory protection of research information of a third party or the body (s. 69).

Where we refuse, we will provide written reasons and inform the requester of their right to lodge a complaint with the Information Regulator and to approach a court.

Section H — Complaints and judicial review (PAIA Chapter 1A)

A requester who is aggrieved by a decision of the Information Officer may lodge a complaint with the Information Regulator under PAIA s. 77A, or approach a court under PAIA s. 78 within the prescribed time. The Information Regulator's complaints address:

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: PAIAComplaints@inforegulator.org.za
Website: inforegulator.org.za

Section I — Signed copy of this manual

The hard-copy signed and dated version of this manual, executed by the Information Officer, is available as a PDF at /paia-manual.pdf. The signed PDF and the content on this page are version-aligned; where they differ, the signed PDF prevails until this page is republished and re-signed in line with the PAIA manual update runbook.